TY  JOUR
TI  CUSTOMER INTELLECTUAL EQUITY IN SERVICES IMPROVEMENT SYSTEM
KW  customer equity
KW  service
KW  system analysis
KW  synthesis
KW  differentiation
KW  knowledge economy
KW  target customer
KW  art
KW  use value
KW  feelings

JO  Services in Russia and abroad
AU  Dyachenko, A..
PY  2016
IS  10
PB  Russian State University of Tourism and Service