TY  JOUR
TI  Use of statistical tools to assess the quality of education
KW  education quality management
KW  quality assessment
KW  goal setting
KW  statistical tools
KW  Shewhart charts
JO  Universities for Tourism and Service Association Bulletin
AU  Ovchinnikova , I..
AU  Kurzaeva , L..
PY  2016
IS  10
PB  Russian State University of Tourism and Service