%0 Journal Article
%T IMPACTING OF NATIONAL MENTALITY ON SERVICE DEVELOPMENT IN RUSSIA
%A CHERNYSHEVA, T.L.
%K national mentality,  traditional Russian culture,  national types of reactions, idea of service, service indus-try, service quality,  emotional intelligence
%J Services in Russia and abroad
%D 2017
%N 11
%P 24
%I Russian State University of Tourism and Service