%0 Journal Article %T IMPROVING THE QUALITY OF TRANSPORT SERVICES FOR LONG-DISTANCE ROAD PASSENGER TRANSPORTATION %A Moskaleva, N.B. %K mysterious passenger, behavior of drivers, the health of drivers, technical serviceability of cars, tour operator, insurance company, transportation organizations (auto carriers), quality of services %J Services in Russia and abroad %D 2017 %N 11 %P 12 %I Russian State University of Tourism and Service