%0 Journal Article %T IT strategies for tourist and service companies: analyzing challenges, approaches, and validity %A Ermakov, S.. %A Ilkevich, S.. %A Shlapak , V.. %K service management, information technologies, portal, differentiation, tourism management, tourist organization %J Services in Russia and abroad %D 2014 %N 8 %P 14 %I Russian State University of Tourism and Service