TY  JOUR
TI  Conflict settlement in the housing and utility sector
KW  housing and utility management
KW  conflict
KW  tenement house management
KW  mediation 
JO  Services in Russia and abroad
AU  Klychkova , E..
AU  Litvinova, E..
AU  Goverdova , V..
PY  2014
IS  8
PB  Russian State University of Tourism and Service