TY  JOUR
TI  Methodology of the audit service of museums
KW  service
KW  audit service
KW  museum
KW  the method of «secret shopper»
JO  Services in Russia and abroad
AU  Platonova, N..
AU  Vapnyarskaya, O.I.
PY  2015
IS  9
PB  Russian State University of Tourism and Service