00508naa#a2200169#i#450# EN\\bibl\13392 20240428210025.7 1995-042X 20161107b2016####ek#y0engy0150####ca RUS RU CUSTOMER INTELLECTUAL EQUITY IN SERVICES IMPROVEMENT SYSTEM Journal article CHERKIZOVO Russian State University of Tourism and Service 2016 8 с. Journal article local Dyachenko Aleksandr rguts.editorum.ru