LDR 00622naa#a2200193#i#450# 001 EN\\bibl\2336 005 20240517085843.5 011 ## _a1995-042X 100 ## _a20140528b2014####ek#y0engy0150####ca 101 0# _aRUS 102 ## _aRU 200 1# _aOn research into the interdependence between service quality indices and a hotel’s business processes _eJournal article 210 1# _aCHERKIZOVO _cRussian State University of Tourism and Service _d2014 215 ## _a15 с. 608 ## _aJournal article _2local 700 #1 _aKuznetsova _gEkaterina 700 #1 _aMorozova _gLyubov 700 #1 _aTrusevich _gIryna 856 4# _arguts.editorum.ru _u