00622naa#a2200193#i#4500001001400000005001700014011001400031100004100045101000800086102000700094200012500101210007000226215001100296608002700307700002700334700002200361700002300383856002200406EN\\bibl\233620240517093457.5##a1995-042X##a20140528b2014####ek#y0engy0150####ca0#aRUS##aRU1#aOn research into the interdependence between service quality indices and a hotel’s business processeseJournal article1#aCHERKIZOVOcRussian State University of Tourism and Serviced2014##a15 с.##aJournal article2local#1aKuznetsovagEkaterina #1aMorozovagLyubov #1aTrusevichgIryna  4#arguts.editorum.ru