00626naa#a2200193#i#450# EN\\bibl\3306 20240517063929.5 1995-042X 20140731b2014####ek#y0engy0150####ca RUS RU Employee loyalty in the hospitality industry and ways to develop organizational citizenship behaviour Journal article CHERKIZOVO Russian State University of Tourism and Service 2014 11 с. Journal article local Chernova Dzhavaniya Morozova Lyubov Popravkina Anastasiya rguts.editorum.ru