00521naa#a2200169#i#450# EN\\bibl\3412 20240510232214.5 1999-5644 20140902b2014####ek#y0engy0150####ca RUS RU Creating a management personnel competence service-management-based model Journal article CHERKIZOVO Russian State University of Tourism and Service 2014 8 с. Journal article local Pulyaeva Valentina rguts.editorum.ru