00486naa#a2200169#i#4500001001400000005001700014011001400031100004100045101000800086102000700094200005400101210007000155215001000225608002700235700003200262856002200294EN\\bibl\400720240515015215.3##a1993-7768##a20141203b2014####ek#y0engy0150####ca0#aRUS##aRU1#aStandardization in service auditeJournal article1#aCHERKIZOVOcRussian State University of Tourism and Serviced2014##a7 с.##aJournal article2local#1aVapnyarskayagOlga Igorevna4#arguts.editorum.ru