RUSSIAN TOURIST PRODUCT: CONSUMER EXPECTATIONS OF INTERRNATIONAL TOURISTS
Abstract and keywords
Abstract (English):
This article presents the results of the analysis of preferences and motivations of tourists from the main existing and prospective tourist arrivals in Russia, which was conducted by the method of content analysis based on publications of the UNWTO, the World Bank, Eurostat, the European Union, the Federal State Statistics Service, the national tourism administrations, international tourism conferences, scientific and practical work. In the process of the study identified were two groups of research texts: a group of texts about the preferences and motivations of tourists from Europe and America, and a group of texts about the preferences and motivations of tourists from Asia. Results are also presented by geographical areas "Europe and America" and "Asian countries." The study was conducted with the aim of optimizing the preparation of proposals for the formation of the federal policy of promoting Russian tourist product. As a component of the result the author suggest a common approach to marketing efforts to promote Russian tourist product in the European markets and the markets of Asia and the Pacific Region. The approach is to identify priority types of tourism for potential consumers of Russian tourist product, to construct the ratings of distribution policy priorities in the allocation of key expectations from the stay in Russia for the purpose of tourism, to plan route networks and features of the transport component, as well as the to urgently reduce visa formalities for priority markets.

Keywords:
Russian tourist product, potential customers, consumption motivators, consumer expectations, outbound tourism markets
References

1. Vapnyarskaya, O.I., Ul´yanchenko, L.A. Tendentsii razvitiya global´nogo turizma: vliyanie na marketing. Servis v Rossii i za rubezhom. - 2014. - T. 8. - № 3. Elektronnyy resurs: URL: http://old.rguts.ru/electronic_journal/number50/contents (data obrashcheniya: 05.11.2014).

2. Zabaeva, M.N., Efremova, M.V. Turistskiy potentsial Rossii: otsenki i predpochteniya inostrannykh grazhdan. Strategicheskoe upravlenie predpriyatiyami, organizatsiyami i regionami: sb. statey VI Vserossiyskoy nauchno-prakticheskoy konferentsii. - Penza: RIO PGSKhA, 2012. - S. 69-72.

3. Kazakova, S.A. Formirovanie attraktivnosti turistskikh resursov na osnove marketinga (stat´ya). Problemy prakticheskogo menedzhmenta i marketinga v sfere servisa: materialy Vserossiyskoy nauchno-prakticheskoy konferentsii. 22 aprelya 2011 goda. FGOUVPO «RGUTiS»: Institut servisa, g. Moskva (filial). - Vyp. 12. - M.: OOO «Vash poligraficheskiy partner», 2011. - S. 113-117.

4. Morozov, M.A. Marketingovyy analiz razvitiya zarubezhnogo turizma Yaponii. Marketing v Rossii i za rubezhom. - 2000. - №4.

5. Platonova, N.A., Artem´eva, O.A., Vapnyarskaya, O.I. Zarubezhnyy i rossiyskiy opyt sozdaniya turistskikh produktov, osnovannykh na iskusstvennoy attraktsii: metodicheskie osobennosti. Sovremennye problemy servisa i turizma. - 2010. - № 1. - S. 90-96.

6. Ul´yanchenko, L.A. Model´ vliyaniya turistskogo klastera na povyshenie konkurentosposobnosti regiona. Nauchnyy vestnik MGIIT. - 2011. - № 5. - S. 28-31.

7. Ul´yanchenko, L.A. Povyshenie kachestva korporativnogo upravleniya turistskimi klasterami. Nauchnyy vestnik MGIIT. - 2011. - № 6. - S. 33-37.

8. Ul´yanchenko, L.A. Soderzhanie protsessov formirovaniya turistskikh klasterov. Nauchnyy vestnik MGIIT. - 2011. - № 2. - S. 48-54.

9. Flash Eurobarometer 392 - TNS Political & Social “Preferences of Europeans towards tourism”. DOIhttps://doi.org/10.2769/12757.

10. Outbound Chinese tourists to surpass 100 million in 2014. Northeast Asian airlines first to benefit. URL: http://centreforaviation.com/analysis/outbound-chinese-tourists-to-surpass-100-million-in-2014-northeast-asian-airlines-first-to-benefit-177128 (data obrashcheniya: 05.11.2014).

11. Gyanchandani N., Gretzel U. Dragon Vs Elephant: Comparing Chinese and Indian Travel Markets. TTRA 2014 International Conference: Tourism and the New Global Economy.

12. European Travel Commission and World Tourism Organization (2012), The Middle East Outbound Travel Market with Special Insight into the Image of Europe as a Destination, UNWTO, Madrid.

13. Seongseop Kim S. & Agrusa J. Segmenting Japanese Tourists to Hawaii According to Tour Purpose. Journal of Travel & Tourism Marketing. Volume 24, Issue 1, February 2008, pages 63-80. DOIhttps://doi.org/10.1300/J073v24n01_05.

14. Yigithan Dagci “Turkish Travellers‟ Preferences on Travelling Abroad and Possible Interest to Travel to Northern Part of Europe, Especially Finland”, Saimaa University of Applied Sciences, Imatra, Tourism and Hospitality Bachelor‟s Thesis 2013 Instructor: Mr. Ilkka Lehtola, Senior Lecturer, Saimaa UAS.

15. ITB WORLD TRAVEL TRENDS REPORT 2011/2012 prepared by IPK International on behalf of ITB Berlin - THE WORLD‘S LEADING TRAVEL TRADE SHOW

16. Key Outbound Tourism Markets in South-East Asia - Indonesia, Malaysia, Singapore, Thailand and Vietnam. UNWTO. 2013.

17. URL: http://clubfrance.ru/news/francuzy-otdayut-predpochtenie-francuzskoy-kuhne (data obrashcheniya: 05.11.2014).

18. URL: http://fontanka.fi/articles/16864/ (data obrashcheniya: 05.11.2014).

19. URL: http://www.vsp.ru/economic/2014/07/08/544606?call_context=embed (data obrashcheniya: 05.11.2014).

20. URL: http://www.tourexpi.com/ru-intl/news.html~nid=59872 (data obrashcheniya: 05.11.2014).

21. URL: http://airspot.ru/news/ekonomika-i-finansy/trend-aziatskie-turisty-predpochitayut-vnutrenniy-turizm (data obrashcheniya: 05.11.2014).

22. URL: http://www.rg.ru/2012/04/23/k-turcenter.html (data obrashcheniya: 05.11.2014).

23. URL: http://moscomtour.mos.ru/presscenter/news/detail/791444.html (data obrashcheniya: 05.11.2014).

24. URL: http://marketingtochina.com/chinese-tourists/ (data obrashcheniya: 05.11.2014).

25. URL: http://www.travelchinaguide.com/tourism/2013statistics/outbound.htm (China National Tourism Administration) (data obrashcheniya: 05.11.2014).

26. URL: http://kulinar.brsmok.by/?p=5559 (data obrashcheniya: 05.11.2014).

27. URL: http://rusdaysclub.com/rossiyskiy-turisticheskiy-produkt-prodvigayut (data obrashcheniya: 15.11.2014).

28. URL: http://www.event-live.ru/node/2149 (data obrashcheniya: 15.11.2014).

Login or Create
* Forgot password?